Privacy Policy

1. Information We Collect

Account Information: When you register, we collect your email address and username. We store a hashed version of your password — we never store passwords in plain text.

Chat Data: We store your conversation history with AI characters to provide continuity in your experience. Chat data is associated with your account and is not shared with third parties.

Payment Information: Payment processing is handled entirely by Verotel. We do not store your credit card details. We receive confirmation of successful payments to credit your account with Gems.

Usage Data: We collect basic usage data such as pages visited, features used, and session duration to improve the Service.

2. How We Use Your Information

• To provide and maintain the Service
• To process transactions and manage your Gem balance
• To maintain your chat history for conversation continuity
• To communicate with you about your account or the Service
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share information only with:

• Verotel: Our payment processor, which handles billing securely
• xAI: Chat messages are sent to xAI's API for AI response generation. Messages are processed according to xAI's privacy policy
• Law enforcement: When required by law or to protect our rights

4. Data Retention

We retain your account data and chat history for as long as your account is active. You may request deletion of your account and all associated data at any time by contacting us. Upon account deletion, all personal data and chat history will be permanently removed within 30 days.

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), hashed passwords, and secure database access. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a copy of your data in a portable format

To exercise these rights, contact us at privacy@privateroom.me

7. Cookies

We use essential cookies and local storage to maintain your login session. We do not use tracking cookies or third-party analytics cookies.

8. Age Requirement

This Service is strictly for users aged 18 and over. We do not knowingly collect data from anyone under 18. If we discover that a user is under 18, their account will be immediately terminated and all data deleted.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the Service.

10. Contact

For privacy-related inquiries: privacy@privateroom.me